Understanding Your Recruiting Workspace

Your recruiting workspace is the company-specific place where you organize hiring. It brings jobs, candidates, applications, team work, and company settings together so you can move from an open role to a well-supported hiring decision.

Prerequisites

Before you begin, make sure you can sign in and know which company you are working for. If someone invited you, accept the invitation before opening the workspace. If you belong to more than one company, be ready to confirm the active workspace before you create, review, or change anything.

What a workspace means

A workspace represents one company’s hiring activity. It has its own jobs, candidates, hiring stages, team members, careers sites, settings, and access rules.

When you select a workspace, you are choosing the company context for the work you are about to do. The selected workspace determines:

• which jobs and candidates appear;
• which settings you can open;
• which careers site and candidate-facing content you manage; and
• which actions your role allows.

If you work with more than one company, use the account menu’s Switch company option. Confirm the company name shown in the account menu before you search for a candidate, edit a job, or change a setting.

Visual guide: the account menu and workspace switcher

How hiring work is organized

The workspace connects several kinds of information:

• A job describes the role you want to fill, including its candidate-facing content, application questions, and hiring stages.
• A candidate is a person in your recruiting records. A candidate can have more than one application.
• An application connects a candidate to a specific job. Its current stage, screening information, activity history, evaluations, and decision status belong to that hiring process.
• An activity is work or an update related to hiring, such as an assigned task, mention, new application alert, job update, meeting response, note, or logged interaction.
• Settings control the company information, team access, hiring structure, careers sites, and privacy choices that support the process.

This distinction helps you choose the right place to work. Use Candidates when you want to find a person across the workspace. Open the relevant job or application when you need to review that person for one particular role.

The four main areas

Jobs

Open Jobs to see the roles available to you in the active workspace. Search by title and filter by department, location, or status. A job card also gives you a quick view of its hiring stages and candidate counts.

Open a job when you want to prepare its details, configure screening, preview the candidate experience, or review applications in its screening workspace. Your ability to create, edit, publish, or manage collaborators depends on your role and access to that job.

Candidates

Open Candidates to search the workspace’s candidate records. You can narrow the list using available tags, sources, and latest-stage filters, then open a candidate to review their profile and applications.

The candidate record helps you understand the person across their applications. The application record is where you focus on the candidate’s progress for a particular job.

Activities

Open Activities to see your personal hiring work queue. It brings together work assigned to you and updates that need your attention, including mentions, new applications, job updates, and event responses.

Use Activities to find what to do next, complete assigned tasks, review alerts, and mark notification alerts as seen. Activity access is personal: another teammate may have a different queue based on their assignments and job access.

Settings

Open Settings for your personal preferences and, when your role allows it, company configuration. Personal options include Profile and Notifications. Company options can include Company settings, Careers sites, Data privacy, Departments, Sites, Pipelines, Tags, Rejection reasons, Scorecard templates, and Team members.

Use Settings to make the workspace ready for hiring, give teammates the access they need, and keep the candidate-facing experience and privacy information current.

Visual guide: the main workspace navigation

Who uses the workspace

Your role determines which areas and actions are available to you. Access can also be limited to specific departments, sites, or jobs.

• Company administrators manage the company workspace, team access, hiring configuration, careers sites, privacy settings, and hiring work.
• Team members work broadly across hiring without company administration.
• Dedicated team members work within assigned departments or sites, plus any specifically assigned jobs.
• Limited team members work on explicitly assigned jobs.
• Reviewers review and collaborate on explicitly assigned jobs, with fewer editing controls.
• Content editors manage careers-site content and publishing. They do not use the internal hiring areas.
• External recruiters use a separate recruiter workspace for assigned jobs and recruiter-owned candidate submissions.

Seeing an area does not always mean you can change everything in it. For example, you may be able to review a candidate while another role is required to edit the profile, move the application, create a task, or manage the job.

How the workspace supports a hiring process

The workspace is designed to follow the way hiring happens:

1. An administrator prepares company settings, hiring stages, privacy information, careers-site content, and team access.
2. The hiring team creates a job and prepares its candidate-facing information.
3. Candidates apply through the careers site or are added by the team or an external recruiter.
4. The team reviews applications in the job’s screening workspace.
5. Teammates use notes, evaluations, tasks, meetings, messages, and activity history to collaborate.
6. The team moves applications through hiring stages and records the outcome for each candidate.

You do not need to understand every area before getting started. Begin with the active workspace, then open the area that matches the action you want to take.

What to do after signing in

1. Open the account menu and confirm the company name.
2. Select Switch company if you need to work in another company workspace.
3. Open Activities to check for assigned work and new hiring updates.
4. Open Jobs to review the roles available to you.
5. Open Candidates when you need to find a person or review their applications.
6. Open Settings > Profile and Settings > Notifications to check your personal preferences.
7. If you are an administrator, open the setup checklist or Settings to prepare the company workspace.

Common issues

• The jobs or candidates you expect are missing. Confirm the active company first, then clear any search or filters. Your role may also limit you to assigned jobs, departments, or sites.
• A main navigation item is missing. Content editors use a careers-site-focused navigation, while external recruiters use a separate recruiter workspace. Other roles may also have access limited by assignment.
• You can open a record but cannot edit it. Your role may provide review access without the permission to change that record or action. Ask a company administrator to confirm your access.
• A saved or shared link opens work from another company. Return to the account menu, switch to the company that owns the work, and open the item again from that workspace.
• Your invitation no longer works. Invitations expire. Ask a company administrator to resend it, then activate the account from the new invitation.